Disbursement Services Updates: Enhancements/Refinements

November 10, 2014

We are excited to announce a number of system enhancements and refinements for each of the Disbursements teams. We have been partnering with our colleagues in Administrative Systems Management to implement these refinements. The changes are scheduled to move to production on Tuesday evening, November 11, 2014.

Corporate Payroll Services – Important Updates

October 20, 2014

Corporate Payroll Services is pleased to announce some important updates and reminders about recent changes.  Please share this information with your departments...

GAP 200.130 Update

October 9, 2014

Information related to Honoraria payments has been added to General Accounting Procedure (GAP) 200.130, Engaging and Paying Guest Speakers and Conference Participants, and the procedure has been renamed “Engaging and Paying Guest Speakers, Conference Participants and Honoraria Recipients.”

Purchasing Goods and Services on Sponsored Projects

October 8, 2014

All departments purchasing goods and services on sponsored projects please note the posting of a new GAP and forms to support compliance and timeliness:

Time and Attendance and Staff Scheduling Update

September 19, 2014

You may recall that on April 6, 2014 we moved the API Time and Attendance System to the failover site due to technical problems.  Our teams have been working diligently during the last several months to resolve the technical issues.  As a result, the Time and Attendance and Staff Scheduling system will move back to the production web site on the evening of Wednesday, September 24, 2014.  Please share the following with your staff regarding the use of the production site for API Time and Attendance and Staff Scheduling...

Corporate Card – Chip and Pin Technology

August 15, 2014

Duke University’s Card Services team is coordinating with Bank of America to replace all of the existing Duke University Corporate Cards with new “chip and pin” enabled cards. Industry standards require card providers to replace magnetic stripe cards with new chip and pin cards by October 2015.

SAP Security Maintenance Tool Org Unit Changes

July 31, 2014

A temporary work-around has been implemented for Org Unit changes within the SAP Security Maintenance Tool...

Card Transaction Upload Issue

July 17, 2014

Card Services has identified an error involving the upload of recent transactions to the on-line travel system. As a result of this error, a small set of transactions with post dates between 07/07/14 and 07/11/14 were uploaded in the on-line travel system with incorrect expense types.

New Duke - VWR Strategic Partnership Announced

July 10, 2014

Duke is pleased to announce a new partnership with VWR International as our Strategic Partner for procuring Laboratory Equipment, Research Supplies, and Design and Renovation Casework effective July 1, 2014.  Please review the full memorandum here.

SAP Security Maintenance Project - Approvals Start Today

June 24, 2014

The day has finally arrived! On Wednesday, June 25th the current Lotus Notes database for the R3 Account Request Forms will be shut-down and the new request process will go-live. Starting on Wednesday, any requests for changes to SAP security access will need to be made using the new process.

SAP Department Security Reports on Financial Reports Tab

June 18, 2014

We are pleased to announce several reports that provide improved SAP security information will be available on June 20, 2014 under the Financial Reports tab. These reports are part of a broader security maintenance initiative to improve transparency around SAP security, workflow assignments and organizational access.

Employee Travel and Reimbursement Automated Call Distribution System

May 21, 2014

Employee Travel & Reimbursement (ET&R) is pleased to announce that we are implementing an ACD (Automated Call Distribution) system effective Thursday, May 22, 2014 . This system will ensure that you always have an opportunity to speak with a member of our staff and eliminates the need for voice mail.

Online Expense Reports – Reporting and Best Practices – Special Session" announcement

May 14, 2014

Employee Travel and Reimbursement and Financial Training are excited to offer a special training opportunity for those with key roles in the Online Expense Report Process.

Employee Travel and Reimbursement Updates

May 9, 2014

Now that the write off has been completed, we wanted to provide some status updates to keep you apprised of the overall Employee Travel and Reimbursement process.   

SAP Security Maintenance

May 9, 2014

This webpage has been created to assist SAP security administrators, request initiators and request approvers in understanding the new processes and procedures rolling out in relation to SAP security maintenance.  As new information and features are rolled out, information and links will be added to this page.

Revised Business Associate Agreement Information

May 7, 2014

Health Information Technology for Economic and Clinical Health (“HITECH”) Act required revisions to our Business Associate Agreements (BAAs).

Resolving Problem Invoices – Special Class Offering

April 21, 2014

During a fiscal year, Corporate Accounts Payable processes over a million invoices for customers across Duke University, Duke University School of Medicine, and Duke University Health System. While a majority of invoices are processed without issue, it is critical that Corporate Accounts Payable and departments across the institution partner to ensure that any invoices that blocked for payment are addressed in a timely manner.

API Web Link Temporary Change Update

April 17, 2014

On April 6, 2014, we moved the API Time and Attendance System to the failover site due to technical problems. We are continuing to investigate the root cause of the problem with assistance from our vendor. Consequently, we are planning to stay on the failover site until the root cause is determined and a correction has been implemented...

API Web Link Temporary Change

April 7, 2014

As a result of technical problems with our API Time and Attendance system, we had to failover the system beginning on Sunday evening, April 6, 2014.  All of the functionality in API Time & Attendance will be the same as you’re normally used to.  However, please note the following differences...

SAP Security Display on iForms

April 1, 2014

We are pleased to announce several enhancements to provide improved access to SAP security information through iForms will be available on Tuesday, April 2, 2014.  These enhancements are part of a broader security maintenance initiative to improve transparency around SAP security, workflow assignments and organizational access.

Phase II Online Travel - Enhancements

March 25, 2014

In our efforts to introduce additional efficiencies, we have incorporated several changes into the overall process for expense reports.  These changes were implemented in partnership with our colleagues in Administrative Systems Management and are a result of an overall review of the process as well as great feedback received from departments.  All of the changes noted below will be in effect Wednesday, March 26.

Additional Security Layers for Duke@Work Changes

March 11, 2014

In partnership with our colleagues in Administrative Systems Management and OIT, we have implemented additional security layers for online direct deposit changes and W-2 displays using the employee self service, Duke@Work.  Effective March 12, 2014, a second level of verification for viewing the online W-2 form as well as viewing and processing direct deposit changes will be in place.

Staples Invoicing Process Update

February 27, 2014

On February 15th Staples made a change to the data elements in the invoice file transmitted to Duke for Advantage orders.  Prior to the change, the SAP invoice documents for Advantage orders were using the Staples order number as the SAP reference number.

Time and Attendance System Issue

February 25, 2014

The API Time and Attendance system has been unavailable since 7:30am this morning due to technical issues.  The application has been restarted and is now functioning properly...

Updated GAP 200.230, Sales and Use Tax

February 24, 2014
GAP 200.230 has been updated to provide clarification on existing procedures and to provide information related to the NC sales tax changes that went into effect on 1/1/14.

Workflow Status Reporting

February 21, 2014

We are pleased to announce the introduction of two new reports to help you manage your SAP transaction workflows.

Change to Invoice Workflow Notification Process

February 6, 2014

Corporate Accounts Payable continues to identify opportunities for improvements with the problem invoice process.  We have received feedback from a number of areas requesting reminder notifications.  As a result, effective Wednesday, February 12, we will implement a revised problem invoice workflow notification process. 

Online Travel Phase II: Corporate Card Initiative Update - 01/29/2014

January 29, 2014

Now that we have all been using the Phase II Online Travel – Corporate Card tool for a few months, we would like to share a few updates regarding the progress with the initiative.  We appreciate your support as we continue to implement efficiencies with the tool.

Power Strip Recall Issued to Duke Community

January 27, 2014

American Power Conversion (now Schneider Electric) has issued a world‐wide recall of 15 million, Series 7 and 8 SurgArrest surge protectors manufactured prior to 2003 because of 55 reports of overheating, smoke, and melting which might result in a fire. We know these devices have been in use at Duke.