Billing Schedule

Fall bills will be available on August 2, 2021 via DukeHub and are due September 1, 2021. Spring 2022 bills will be prepared on December 1, 2021 and will be due the fourth business day in January 2022. You will receive an email when these are available on DukeHub.

Please review the Student Account Bills page for more information.

Tuition and Fees Refund Policy

Tuition and mandatory fees are required to be paid in full, regardless of:

  • the method of instruction and/or mode of academic delivery;
  • any changes to instructional content, schedule, or duration of the semester;
  • any inability to access Duke University-maintained facilities; and
  • any disruption to or cancellation of activities, events, services or programs during the academic year.

For the avoidance of doubt, and as has been the Policy of Duke University in the past, tuition and mandatory fees will not be refunded in whole or in part for any reason, except as provided for under the Refund Policy. By paying the tuition and mandatory fees, the student and anyone paying tuition on his or her behalf acknowledges and accepts these terms.

Deposits at Cashiering

University Cashiering remains closed for over-the-counter service. Deposits - including gift deposits - can be made using one of the following two options for secure drop-off:

Drop Safe in Bryan Center
Sealed deposit bags may be placed in the drop safe located on the lower level of the Bryan Center next to the Post Office. This area is under camera surveillance. For each deposit, please complete the log on the counter next to the drop safe. Items left here will be delivered to University Cashiering for processing.

Entrance to University Cashiering (Bay 8, Smith Building)
Monday through Friday, between the hours of 9:00 AM and 4:00 PM, deposits may be taken to the entrance of University Cashiering in Bay 8 of Smith Building. Place your deposit in the tray outside of Cashiering and knock on the door. A staff member will come to retrieve the deposit after you depart. No other regular service or over-the-counter service will be available - this option is for deposit drops only. If you need to arrange a transaction other than deposit drop-off, please email to make arrangements.

You will need your DukeCard to enter either the Bryan Center or Smith Building.

Directions, Visitor Parking, & Transportation Options

Student Accounts

Visitor parking at the American Tobacco Campus (ATC) is available on the first level of the North parking garage along Petttigrew St. Visitors MUST register their vehicles before leaving the parking deck or may be subject to a vehicle violation of a wheel lock on the offending vehicle.

Please see the ATC parking website regarding the process to register and park in the North Parking Deck and the fees associated with it.

To reach the Financial Services offices, exit the garage on the University Ford side (formerly Julian Carr St.). Enter through Bay 9 on the Carr St side, or through Bay 8 or 10 on the Courtyard side (the interior of the American Tobacco Campus). Both Bay 9 entrances are locked at all times. To enter, you will either need a valid Duke ID Card or to call the department you are visiting using the provided call box to gain building access.

The Bull City Connector is a fare-free, hybrid-electric bus service that connects downtown Durham with the Duke University campus and medical facilities. This also includes Durham Station, the city's transportation hub with public bus service and within walking distance of the American Tobacco Campus.

University Cashiering

An ungated metered area open to all visitors is located on the South Side of Smith Warehouse on the corner of Buchannan Blvd. and Maxwell St. The meter is in effect from 7am to 9pm weekdays and 9am to 9pm weekends. The rate is $2 per hour but visitors parking less than 15 minutes are not assessed a charge. All visitors must obtain a dashboard pass regardless of the amount of time you will be parking to avoid being ticketed. Please enter your license plate number, the amount of time you will be parking to receive a dashboard pass.

Route CSW of Duke's Parking & Transportation stops in front of the Smith Warehouse every half hour during normal business hours.