Staples Invoicing Process Update
On February 15th Staples made a change to the data elements in the invoice file transmitted to Duke for Advantage orders. Prior to the change, the SAP invoice documents for Advantage orders were using the Staples order number as the SAP reference number. The Advantage order number has been moved to the SAP document header text field, and the Staples invoice number is now in the SAP reference number field. This will be a change for the department reconciliation process for the Advantage orders. When cost center line item reports are run, the Staples invoice number will be referenced in the reference field, and the order number will be in the document header.
Please note that this change did not affect the invoicing for Buy@Duke orders. For Buy@Duke orders, the SAP reference number field has always been the Staples invoice number, and the header text field has been the order number.
We appreciate your continued support with our ongoing business process changes. If you have any questions, please contact Corporate Accounts Payable Customer Service at 919-684-3112.