Frequently Asked Questions
For more information regarding payment options, please refer to our "Making Payments" section.
If a sponsor will be paying all or part of the charges, please ask the sponsor to send a billing authorization in the form of either a letter or a standard voucher. The information can be sent in one of three ways:
Student Account Analyst
324 Blackwell Street,
Washington Building, Suite 1000
Durham, NC 27701
Fax: (919) 684-3091
The sponsor's authorization should include the following:sponsor name, complete address, duration of sponsorship (beginning and ending date), special instructions for billing (purchase order numbers, ID numbers, etc.), and specific charges the sponsor will pay. A monthly statement will continue to be received. A timely payment must be made for any charges not covered by the sponsor's agreement. If a sponsor fails to pay the agreed upon amount, the student will be responsible for the entire balance.
Duke University offers an alternative monthly payment plan through Nelnet. For more information or to enroll, please visit the Nelnet website, or call 800-722-4867. Students choosing to enroll with Nelnet will continue to receive statements from Duke University for their records. Duke University does not accept credit or debit cards for payment of student accounts.
The 1098-T is an informational form issued to students to help determine eligibility for certain educational tax credits. These forms are prepared in compliance with reporting guidelines established by the IRS. Information included on Form 1098-T is reported to the IRS. Included in Form 1098-T are the following financial transactions posted to student accounts in calendar year 2021:
Box 1 – Payments Received
The total in Box 1 includes all payments received by Duke in calendar year 2021 that pay for qualified tuition and related expenses (“QTRE” – see below), as defined by the IRS. QTRE includes payments from students and families, advance deposits, loans, scholarships, grants, and third party sponsor payments. Only the portion of the payments applied to QTRE is reported in Box 1.
Box 2 – Amounts Billed
Effective with 2018 reporting, and to comply with the Consolidated Appropriations Act of 2015, Duke has started reporting Payments Received in Box 1. With this change, Box 2 will be left blank. In prior years, Duke reported “Amounts Billed” in Box 2.
Box 4 – Adjustments to a Prior Year
Box 4 reports adjustments including changes made to items originally reported in Box 1 or Box 2 in a prior calendar year. The amount reported in Box 4 represents a reduction in tuition billed during a prior calendar year.
Box 5 – Scholarships or Grants
Box 5 includes scholarships, grants, and payments from a corporate or government sponsor. Per IRS regulations, Box 5 includes any payments made by someone other than the student or family.
The student must have taken classes for academic credit in any term that began during the 2021 calendar year. In addition, the student’s account must have had a payment or financial aid award posted in calendar year 2021 that was applied to qualified tuition and related expenses.