Norikkon Status codes
Accounts Payable receives and processes invoices daily when all pertinent information is provided. These invoices are managed in Norikkon by status code. Each code identifies whether the document has been posted and/or paid or if there is a problem that needs to be resolved.
If AP is missing information (i.e., a PO number, a valid PO number, funding information, etc.) the invoice is placed in a [problem] status code for research
Instructions to Duke Departments for Emailing Invoices
All Duke University and Duke Health departments can e-mail invoices to Accounts Payable for review and processing. The e-mail address is dukeinvoice@duke.edu.
Once the invoice is received, it goes through document review, validation, and then processing. The invoice will post and pay as long as there is no problem.
This e-mail address should not be given to Duke vendors.
Instructions to Duke Departments for Emailing Invoices to be Paid by Wire
All Duke University and Duke Health departments can e-mail invoices to Accounts Payable for payment processing by wire. The e-mail address is dukeinvoice@duke.edu and the wire form should be attached as the first page.
Once the invoice and wire form are received, it goes through document review, validation, processing the invoice, and then submitting the wire form to Cash Management for the wire transfer.
Instructions to Vendors for Emailing Invoices
All Duke University and Duke Health vendors can e-mail invoices to Accounts Payable for processing. The e-mail address is vendorinvoice@duke.edu. This e-mail address is used for the first submission of the invoice. Invoice inquiries, status of payment, etc. should be directed to accountspayable@duke.edu.