Accounts Payable & Employee Travel and Reimbursements offices are moving

We are moving!

Corporate Accounts Payable (AP) and Employee Travel & Reimbursement (ET&R) will be relocating to 705 Broad Street during the last week of September. Movers will be onsite starting Thursday, September 28; therefore, offices will be closed to walk-in customers on Thursday and Friday of that week.

Our new location will not have a dedicated front desk for walk-customers picking up checks and Duke ClinCards. Instead, walk-in customers will be able to request assistance from one of our team members via a video intercom/ring doorbell located in the lobby outside of Corporate Payroll Services.

As part of the move, we will be implementing new Customer Service check pick-up procedures for Corporate AP. AP Check pick-up will be available at the Corporate Payroll front desk on Wednesday and Friday from 10 a.m. to 4 p.m.

If you need to see an AP representative outside of these times, please use the intercom in the lobby to contact AP.

Customers can contact a member of the ET&R team using the intercom in the lobby during our normal walk-in customer service hours, as noted below:

Employee Travel & Reimbursement – Tuesday & Thursday – 10:00 a.m. – 2:00 p.m.

 

As a reminder, our regular office hours for AP and ET&R are 9:00 a.m. – 4:00 p.m. Monday – Friday.