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New Vendor/Payee Registration Portal

To:                          AP Reps, and Department Heads

From:                    Jim Allen, Associate Controller, Corporate Payments                             

Date:                     April 22, 2025

Subject:                New Vendor/Payee Registration Portal

Corporate Accounts Payable is excited to share that the week of May 5th, Duke will begin partnering with PaymentWorks to provide a comprehensive solution to vendor management. 

PaymentWorks is a vendor onboarding and management platform designed to streamline and secure the vendor onboarding process, ensuring accurate payments, compliance, and transparency. It acts as a secure, cloud-based solution for both payers (organizations making payments) and payees (vendors receiving payments) to manage vendor information and facilitate payments. 

The PaymentWorks platform helps automate the vendor registration process and offers some key advantages over the manual process Duke currently uses.  Advantages of the PaymentWorks platform include:

  • Safe and secure electronic vendor registration process where designated business staff invite vendors to register with Duke.
  • Workflow routing of vendor registrations to Corporate Accounts Payable and Procurement and Supply Chain Management to facilitate timely vendor creation. 
  • Vendors can safely and securely enter bank account information, allowing Duke to issue payments electronically via ACH rather than a paper check.
  • Provide invoice processing status and payment information for enrolled vendors receiving payment for invoices referencing a purchase order as well as those receiving payment via an AP Check Request. 

Starting May 5th, business units will begin initiating requests to add new vendors to PaymentWorks. Duke staff with the following SAP roles will be able to send vendors invitations via PaymentWorks:

  • AP check request submitter
  • Buy@Duke cart submitter
  • Purchase Requisitioner

After a short transition period, vendor numbers will be required when submitting a SAP purchase requisition, a Buy@Duke cart, or a check request.

Corporate Accounts Payable, in partnership with Procurement and Supply Chain Management and the Office of Education for Research Administration and Finance, will host overview sessions in preparation for the transition to provide more information on the new platform and business process changes referenced above. Business Managers and Department AP Reps are encouraged to attend. 

For more detailed information on these sessions, please visit the PaymentWorks webpage. PaymentWorks - Duke's New Vendor Management Platform | Finance

Please let us know if you have any questions.  Submit a customer support request here