Submitting aN Employee Travel & reimbursement CUSTOMER SUPPORT Request 

Current Duke Employees 

  • Submit a customer support request here.  
  • Employee Travel & Reimbursement will respond to your request as soon as possible.  Please allow 2-4 business days.
  • Employee Travel & Reimbursement will respond to questions and requests via email from Duke Compliance Services. For additional information, review steps 14 and 15 of the Quick Reference Guide. 

Former Duke Employees and Others External to Duke

  • Submit a customer support request here.   
  • Employee Travel & Reimbursement will respond via email from employeetravel@duke.edu. 
  • Employee Travel & Reimbursement will respond to your request as soon as possible.  Please allow 2-4 business days.

Please do not submit questions or requests via employeetravel@duke.edu, Concur-ExpenseSupport@duke.edu, or clincard-request@duke.edu.