PaymentWorks Transition is Complete!

The use of PaymentWorks for vendor/payee registration is required for all new vendors/payees. Procurement and Corporate Accounts Payable will return carts, requisitions, and check requests that do not include a vendor/payee number.    

 

An Overview of PaymentWorks

PaymentWorks is a vendor onboarding and management platform designed to streamline and secure the vendor onboarding process, ensuring accurate payments, compliance, and transparency. It acts as a secure, cloud-based solution for both payers (organizations making payments) and payees (vendors receiving payments) to manage vendor information and facilitate payments. 

The PaymentWorks platform helps automate the vendor registration process and offers some key advantages over the manual process Duke currently uses.  Advantages of the Payments Work platform include:

  • Safe and secure electronic vendor registration process where designated business staff invite vendors to register with Duke.
  • Workflow routing of vendor registrations to Corporate Accounts Payable and Procurement and Supply Chain Management to facilitate timely vendor creation.
  • Vendors can safely and securely enter bank account information, allowing Duke to issue payments electronically via ACH rather than a paper check.
  • Provide invoice processing status and payment information for enrolled vendors receiving payment for invoices referencing a purchase order as well as those receiving payment via an AP Check Request. 

PaymentWorks allows vendors and individuals receiving payments for honorariums or substantiated expenses to register and take advantage of the option to receive payments via ACH.  The registration process is triggered by the business unit sending an invitation to the vendor/payee. PaymentWorks recognizes the difference between vendors and payees based on question responses, creating a flexible registration process that captures all necessary information while simplifying the process for payees.

All Buy@Duke shoppers and submitters, SAP requisitioners, and AP Check Request submitters will have access to the Vendor/Payee Registration tab in Duke@Work to send invitations to vendors/payees working with their unit. Business units should expect most new Duke vendors/payees  to register in PaymentsWorks.  Busines units may be able to payment foreign national individuals as one-time vendors via an AP Check Request as outlined in the Foreign Vendor Flowchart. Most current vendors and payees with established vendor numbers in SAP may register through PaymentWorks if they wish to receive payments via ACH.  

 

PaymentWorks Overview Sessions - Completed

Completed in May and June, overview sessions provided a overview of the new system including a walk through creating invitations.  

  • Select this link to view an overview session slide deck.  
  • Select this link to review a recording of an overview session.  

 

 

 

Quick Reference Guides for Using PaymentWorks at Duke

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Payment Works Frequently Asked Questions

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