Administrative Systems Management
Administrative Systems Management provides Duke University and Duke Health with the administrative information technology foundation necessary to respond to opportunities and challenges facing higher education and health care. The department's central objective is to support and enhance the operation of SAP as Duke's financial, procurement, and human resources-payroll system, resulting in improved administrative processes and providing the information required to support decision making.
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Contact Information
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Administrative Systems Management |
I would like assistance with...
First review our step-by-step instructions. If your question is still not answered, please browse the ServiceNow Knowledge Base for answers.
Contact your department’s SAP Security Administrator.
SAP Financials
First review our step-by-step instructions. If your question is still not answered, University users should contact Accounting Systems Administration at 919-684-2752 and Duke Health users, please can contact your financial department.
New Hires and Position Management
First review our step-by-step instructions. If your question is still not answered, visit the Human Resources website, or call the HR Information Center (HRIC) at 919-684-5600.
Staff Changes, Foreign National Forms, or iForms
First review our step-by-step instructions. If your question is still not answered, please call Corporate Payroll Services.
Purchasing
First review our step-by-step instructions. If your question is still not answered, please contact Procurement Services.
Contact your SAP Security Administrator. If your question is still not answered, please contact the appropriate helpdesk:
- School of Medicine and Health System users should contact the DHTS Helpdesk at 919-684-2243.
- University users should contact the OIT Helpdesk at 919-684-2200.
Visit Learning SAP or contact The Office of Education for Research Administration and Finance.