The Electronic Commerce (E-Commerce) Office provides resources for secure and convenient methods to accept credit card and electronic check payments for the purchase of various goods and services, conference registrations, donations, and more. The E-Commerce Office serves as the central authority for all credit card processing and the related compliance activities. With an increasing number of Duke departments wishing to process payments, we must ensure we're providing secure access and controlling our costs across the University. It is in Duke's best interest to facilitate the transfer of e-commerce transactions through implementing enterprise-wide policies and procedures, assuring transactions are consistent with Duke's status as a tax-exempt research and educational institution


DukePay

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DukePay system logo

Consult the E-Commerce Office to learn about Duke’s central processes and policies developed to provide the functionality and security required for both web-based and point of sale transactions. Departments wanting to accept credit cards or electronic checks as a form of payment should contact the E-Commerce Office to discuss their business need and ability to comply with all Duke E-Commerce policies described on this website.


Ready to begin?

Open an Account

  • Application Process
  • Credit Card Merchant Guide & Terms of Use Agreements
  • Merchant Ownership FAQ

Getting Started

  • What is DukePay?
  • DukePay Usage Procedures
  • Final Preparation Steps

UnderstandING THE Fees

  • Merchant accounts: banking & credit card fees
  • Website development & hosting services

Compliance & Regulations

  • PCI-DSS Compliance
  • Duke Policies
  • Tax, Legal, Regulatory Information

Support RESOURCES

  • Resources for on-going maintenance
  • Trouble ticket submission
  • Other contacts
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Contact Us

Have questions? Find our contact information here.

Contact Information