When requesting a change to a cardholder's profile (e.g. increasing/decreasing transaction limits or adding/removing travel or purchasing privileges), the cardholder's Business Manager should submit an e-mail to Corporatecard@duke.edu in the following format:
- Cardholder's name
- Last four digits of the Corporate Card number
- Vendor name
- New cardholder profile being requested/Amount of the purchase
- Anticipated date of purchase
- Business reason for the requested change
- Fund Code (Include fund code for all purchases that are not travel/event related)
If the Business Manager reports to the cardholder for whom the request is being made, the cardholder's supervisor must also approve the change to the cardholder's profile. Purchases for goods/services over $1500.00 must first be reviewed/approved by Procurement Services. Cardholder profile changes are made within 1 to 2 business days after a complete request is received.