Certified Payroll Representative

CPR Certified Payroll Representative certification is designed for those individuals who are payroll representatives or backup payroll representatives and who are interested in advancing their professional growth and development. Comprehensive training will teach specific skills and techniques, improve job performance, minimize mistakes, bolster compliance measures, and provide a credential recognized and respected within the Duke community.

Certified employees will exit the program with enhanced skills as outlined in detail in the Outcomes Outlines. Managers throughout Duke are encouraged to use their employee-participants in value-added roles by:

  • Delegating additional work and responsibilities to the participant
  • Supporting employee growth and development from certification
  • Seeking new hires who have completed certification

Program Requirements

To achieve a Certified Payroll Representative certification, participants should allow 2-6 months to complete all course curriculums. The Certified Payroll Representative curriculum requires sequencing of courses and corresponding quizzes in four groups and is comprised of online and classroom training.  The required courses/skills and groupings are as follows:


  • Introduction to SAP (online)

Group A (Must be completed before moving to Group B):

  • Intro to Duke Accounting and Business Processes (classroom)
  • Intro to Duke G/L Accounts (online and for Company 10 employees only)

Group B (Must be completed before moving to Group C):
Note:  All courses/quizzes in this group are online. 

  • iForms Navigation Instructional Video
  • iForms Overview Instructional Video
  • iForms Master Data Overview Instructional Video
  • iForms Hire Instructional Video
  • Personal Data Change iForm Instructional Video
  • Cost Distribution iForm Instructional Video
  • Rate and Schedule Change iForm Instructional Video – Exempt
  • Rate and Schedule Change iForm Instructional Video – Non-exempt
  • Transfer iForm Instructional Video – Exempt
  • Transfer iForm Instructional Video – Non-exempt
  • Secondary Position iForm Instructional Video – Non-exempt
  • Supplemental Pay iForm Instructional Video – Exempt
  • Termination iForm Instructional Video – Exempt
  • Termination iForm Instructional Video – Non-exempt
  • iForms CPRep Quiz

Group C (Must be completed before moving to Group C):

  • Payroll Process Overview for New Department Payroll Representatives (classroom)
  • Back to the Basics – Paying Gross Adjustments (classroom)
  • Employee Vs. Independent Contractor: Correctly Identifying and Issuing Payments to Independent Contractors (classroom)
  • Its’ Not that Simple – Modifying and Issuing Payments to Exempt Employees (classroom)

 Group D:

  • Time and Attendance Overview Training  – Required for DUHS and all applicable University/School of Medicine Departments (classroom)
  • Three Electives from the following (classroom):
    • DUHS:  Secondary Positions, Employee Transfers, Payroll and Leave of Absences, Payroll Reconciliation, Foreign National Payment Process,
    • University and School of Medicine - All of the courses listed above plus Issuing Non-compensatory Payments and Payroll and Work Study