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Frequently Asked Questions
Time & Attendance for Managers
- User's name, unique ID and NET ID
- User's e-mail address
- User's dept name and four-digit dept/cost center number
- User's contact phone number
- User's level of access (controller, approver, editor, view only)
- Who should approve the user's timecard?
- The dept name and four digit dept/cost center number that user is requesting access to, or list of employee names and unique ID's. (If this info is not provided, then account cannot be set up.)
- Should user's account be attached to any controllers?
Badge Readers & Swiping
Using Time & Attendance
TimeCall / Quick Badge
Mobile App
The API Mobile App allows API users in the Duke community to access API Time and Attendance directly from their phone or tablet. Access is automatic for staff, similar to TimePC. Managers’ access mirrors their Time and Attendance access.
Staff members can:
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View their timecard.
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View their schedule.
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View their benefit balances.
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Enter a request for a missed clocking.
- Enter a request for a calendar (PTO, STDBY, JURY)
Staff members cannot:
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Clock in or out.
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Self Schedule.
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See as much detail as on a computer screen.
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Approvers and/or Editors can:
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View timecards for their staff.
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Review and approve/deny staff requests for clockings and calendars.
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Review staff exceptions.
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Call or email staff from the app.
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Add clockings and/or calendars for staff.
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Approvers can approve timecards.
Approvers and/or Editors cannot:
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See as much detail as on a computer screen.
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Sort, filter, and search as on a computer screen.
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Work on the schedule.
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If you have Airwatch installed on your mobile device, download the Centricity Workforce app from the DH App Store. If you do not, you can download the API Mobile App from iTunes or Google Play based on your device. For detailed instructions, go to the Downloading and Logging in Quick Reference.
The API Mobile App is configured to use your NetId and password for authentication purposes. For more details on required steps for setting up the mobile app, go to the Downloading and Logging in Quick Reference Guide.
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Self Scheduling (Health System Users)
Self scheduling is programming allows staff to request which shifts they will work based on the unit's staffing template (which is based on your budgeted nurse to patient ratio and average daily census). The system verifies that clinical staff have a current valid license and that you are following work stretch rules according to the staffing policy.