DukeShift allows managers to advertise available shifts for their departments. Qualified and eligible clinical staff can view the shifts, put in their request, and be approved for the shift by the unit manager, all online. Employees will receive their primary rate of pay plus any overtime or shift differential that the employee qualifies for. Not all employees qualify for the shift differentials. If any special pay incentives are offered on the shift, they will be forfeited if the employee calls out for a regular work shift.

The goal of the system is to decrease the number of unfilled shifts by 20% (so that 80% are filled) and the decrease the number of closed beds due to staffing by 50%.

Employee Eligibility Requirements

  • Be an employee of company 30 (Duke Hospital), company 50 (Durham Regional Hospital) or company 60 (Duke Raleigh Hospital).
    Please note that company 10 (School of Medicine, School of Nursing, PDC, DCRI and others) are not eligible.
  • Have successfully completed facility and department orientation
  • Be free of disciplinary action
  • Have approval of my primary department manager
  • Ask my manager to submit an account form requesting my access
  • My manager may remove my privilege to use DukeShift. Possible reasons include but are not limited to:
    • Failure to adhere to DukeShift policies and procedures
    • Allowing DukeShift awarded work shifts to interfere with my staffing obligations on my home unit
    • Being placed under disciplinary action


Employee Responsibilities

  • I am expected to swipe in and out at the badge reader to record my time. When doing so I will enter the DukeShift special code, which is 12. If I am working outside of my home department, I will also float my time to that department at the badge reader by entering the department code (and if applicable, the facility code).
  • I am entering a contract to work that shift. In the event that I call out or am tardy, the occurrence is combined with those related to my primary job and treated in accordance of the Availability for Work policy.
  • I am offering to pick up shifts for job that match the primary job code that I hold. For instance, an NCA can only offer to work NCA shifts. An HUC can only offer to work HUC shifts. An RN or LPN can only offer to work Nurse shifts.
  • I am offering to pick up shifts only in hospitals where I have been oriented to work.

Also see...