Training for Time & Attendance Users

This guide is designed for managers to review with employees prior to and/or in conjunction with the launch of the time and attendance upgrade. The guide reviews what is changing and what is not changing as a result of the upgrade in terms of Duke Policies and business processes. Additionally, screen shots are provided of critical information important to employees. Finally, reminders focus employees on what they should do, how they should prepare, and where they can go to view online training videos.

Employees who have a Long-Term PTO (LTPTO) balance of two hours or more may request a Cash In payment for that time. Eligible employees should use the API Time and Attendance system to request a Cash In. These documents provide instructions for such requests, along with important information.

This quick reference provides information on Health System API Pay Codes.  

Guidance is specific to DHIP entities.  Should not be referenced if Quick Badge is not allowed by your business unit. 

This quick reference provides information on how to add a calendar or clocking request missing from an employee's time card.

This quick reference provides information on how to add a calendar request for PTO for a holiday. 

This quick reference provides information for Approvers on how to approve an Exempt Employee's time card.

This quick reference provides information for Approvers on how to approve a Non-exempt Employee's time card.

This quick reference provides information on how to download and log into the API Mobile Application.

This quick references provides information on how to address a critical exception.

Time and Attendance approvers and editors may be responsible for editing employee time cards. This includes acting on calendar and clocking requests and working with employees to address exception messages. In smaller departments, often the time card approver is also responsible for editing time cards while in larger departments the role of editor and approver are filled by two different people.  The online training modules listed below are required for editors and approver who have time card editing responsibilities. Additional training helpful to those editing time cards can be found in the Time and Attendance for Editors online learning series.

To request access or if you unclear as to your role, work with your designated liaison.

For problems using Time and Attendance, users should contact DHTS or OIT depending on who provides IT support for your area. For questions about the online learning, please contact finance-training@duke.edu.

Time and Attendance approvers are responsible for validating and approving time cards. In some instances approvers are supported by editors. The online training modules listed below are required for all Time and Attendance approvers. Additional training helpful to time card approvers can be found in the Time and Attendance for Approvers online learning series.

Please note: If you are an approver who also has responsibility for editing time cards, you will need to complete the Required Time and Attendance Training for Time Card Editors

To request access or if you are unclear as to your role, work with your designated liaison.

For problems using Time and Attendance, users should contact DHTS or OIT depending on who provides IT support for your area. For questions about the online learning, please contact finance-training@duke.edu.

The Time and Attendance System is a web-based technology that is used by Heath System and some areas of the University and the School of Medicine to enter, edit and approve time for non-exempt employees. Additionally, it is the system for tracking PTO for monthly Health System employees. The online learning outlined below, reviews how to use the Time and Attendance System if you are a time card editor. 

Specific training is required for those new to editing time cards. This training will be for all new editors and for those time card approvers who are also responsible for editing time cards. Those with editing responsibility, MUST complete training before being granted access to the Time and Attendance System. More information about required training can be found here. To request access or if you are unclear as to your role, work with your designated liaison.

For problems using Time and Attendance, users should contact DHTS or OIT depending on who provides IT support for your area. For questions about the online learning, please contact finance-training@duke.edu.

The Time and Attendance System is a web-based technology that is used by Heath System and some areas of the University and the School of Medicine to enter, edit and approve time for non-exempt employees. Additionally, it is the system for tracking PTO for monthly Health System employees. The online learning outlined below, reviews how to use the Time and Attendance System if you are an employee. While not required, employees are STRONGLY ENCOURAGED to watch the online learning below and to review departmental policies regarding time reporting as part of the orientation process when they are hired or transfer into a department that uses the Time and Attendance System.

For problems using Time and Attendance, users should contact DHTS or OIT depending on who provides IT support for your area. For questions about the online learning, please contact finance-training@duke.edu.

This session is designed to provide individuals with editor and approver permissions with a better understanding of the time and attendance tool. Participants will learn how the tool integrates with overall payroll operations. They will see a high level demonstration of the tool, explore basic functionality of the tool, and discuss departmental business processes that must be considered to use the tool effectively and efficiently. They will also review different reports available to editors and approvers and applicability of some of the most widely used reports. Please note, this is not a hands-on training and focus will not be given to the scheduling and educational tracking components of the tool. A series of online videos are available to supplement this training session.

Registration for this session will be handled through Duke's Learning Management System (LMS). The LMS is accessible by using the Duke@Work portal and accessing the My Career > My Learning tab. See "Related Materials" for further details.

The Time and Attendance System is a web-based technology that is used by Heath System and some areas of the University and the School of Medicine to enter, edit and approve time for non-exempt employees. Additionally, it is the system for tracking PTO for monthly Health System employees. The online learning outlined below, reviews how to use the Time and Attendance System if you are a time card approver. Please note, much of this online learning is geared towards approvers who are also responsible for editing time cards. For those Approvers who only approve, please watch the videos labeled specifically for approvers. 

Specific training is required for new time card approvers. New approvers MUST complete training before being granted access to the Time and Attendance System. More information about required training can be found here. To request access or if you are unclear as to your role, work with your designated liaison.

Time Cards can also be approved using the Time and Attendance Mobile App. For more information, go to Approving Exempt Employees on Mobile Devices or Approving Non-exempt Employees on Mobile Devices.

For problems using Time and Attendance, users should contact DHTS or OIT depending on who provides IT support for your area. For questions about the online learning, please contact finance-training@duke.edu.