Earned Wage Access (or EWA) is a service for Duke employees that provides early access to a portion of their earned wages, if needed, outside of their traditional pay cycle. It is sometimes referred to as pay flexibility, early, instant, or on-demand pay.
Duke has partnered with industry leaders to offer this service through the DailyPay or Wisely apps.
The available balance at any given time is calculated as a percentage of the individual’s regular compensation and hours, accounting for withholdings, worked to date during the pay period less any advances previously taken during the pay period.
Resources
EWA Employee Training
EWA Manager Training
EWA Senior Leadership Training
Earned Wage Access
Earned Wage Access (or EWA) is a service for Duke employees that provides early access to a portion of their earned wages, if needed, outside of their traditional pay cycle. It is sometimes referred to as pay flexibility, early, instant, or on-demand pay.
Duke has partnered with industry leaders to offer this service through the DailyPay app.
The available balance at any given time is calculated as a percentage of the individual’s regular compensation and hours, accounting for withholdings, worked to date during the pay period less any advances previously taken during the pay period.
Accessing Pay Advance – DailyPay
Duke employees enrolling in this voluntary program can access their pay in advance through the DailyPay app, available for download on iOS and Andriod mobile devices from the Apple Store or Google Play Store.
DailyPay
- DailyPay offers two transfer options: you can select next business day transfer of funds (between 1-3 calendar/business days) for no charge, or you can select same-day transfers (almost instant) up to 5x transfers/day, for a flat fee of $3.49 per transfer (similar to using an ATM)
- Employees may choose to connect their Wisely paycard in DailyPay. Wisely paycards are a great option for employees without bank accounts and Wisely balances are protected from fraud and FDIC-insured. With Wisely, employees may receive an instant transfer one time per calendar week at no charge. Additional transfers follow the fee schedule listed above for DailyPay If the employee If using Wiseley
- Transfers employees’ earned wages to any existing bank account, debit card, or prepaid card
- In addition to the app, access DailyPay by visiting dailypay.com or texting START to 66867
- Use your Duke email address to get started and match to your Duke employment record (you may also use the home/cell phone listed with Duke and your Duke Unique ID)
- Employees must have a bank account to use this app.
- More information is available here
Determining the Advance Amount
An employee's available balance is the amount of money available for the employee to transfer before payday. It is calculated based on hours worked during the current pay period minus any withholdings. The advance rate is calculated using based wages and does not include shift differential, overtime, or PTO/vacation. DailyPay systematically determines the advance rate available for each employee. The actual advance amount is capped at 75% of the system-calculated advance rate and then further refined based on additional data for each employee.
Employee Eligibility
Earned Wage Access is available to all non-exempt (bi-weekly) employees and exempt (monthly) employees who earn less than $200,000 annually. Graduate and undergraduate student employees are not eligible to participate.
Customer Support
DailyPay Support is available via phone, email, and live chat 24/7, in both English and Spanish.
- Email: employee.support@dailypay.com
- Phone: 1-866-432-0472
- Knowledge Base: employee.dailypay.com