When your condition is stabilized and International SOS has determined that it is medically advisable to bring you home or to a facility near your permanent residence, International SOS will again obtain approval from Duke and arrange the repatriation under medical supervision.
After a line of credit is opened in your name, International SOS will guarantee and pay all costs associated with your medical care. You are responsible for the costs of medical care. This is why we require you to have international health insurance. International SOS will also medically monitor and evaluate your condition and ongoing medical expenses during your hospitalization. In situations where medical care is critical, by activating SOS you authorize medical care as necessary, and acknowledge that you will be billed for such care.
International SOS will render all assistance possible to the University to obtain clearances and arrange transportation for the return of mortal remains. In such an event, Duke University will be the point of contact for the family in this situation.
Call an alarm center listed on the back of your membership card, and a security specialist will assist you.
The SOS Security Division will assist Duke University in the event of threatening situations such as civil and/or political unrest, insurrections, revolution or similar situations by providing information, guidance and resources in the event personal safety and security can no longer be assured. Note that security evacuations are not guaranteed and may not be available in countries considered “Extreme” security risks by SOS (a list is available through the SOS website under Security Risk Ratings).
How do I access up-to-the-minute information about security alerts, warnings and the latest situations?
That is a running total for a particular fund, including position and non-position dollars. As you add dollars, it will change. To see another fund total, go to the area of a different fund (cost center or WBS element) and click on a radio button. Also, remember that you'll need to hit the "Calc Fringes" button to see fringes included with positions in that total.
You can be locked for several reasons: a) you didn't type either "work.duke.edu" or "*.duke.edu" in your popup settings to allow websites from OIT (see page 6 in the manual for the IE steps or page 109 for the Mozilla steps); b) you have multiple popup blockers due to having a yahoo or Google toolbar (you will have to disable those popup blockers); c) you are working in the same Org Unit as someone else or someone is using a higher Org Unit which includes the one you're trying to use or d) you have created a maximum number of sessions by not exiting properly.
Read the message and then wait 30 minutes to try again. If you are locked by another person working in the Org Unit, call that person.
Scroll to the bottom of the screen, enter the total number of rows in the white box and hit Enter. Remember, you will lose the column headings on subsequent pages.
Commitment Item is another name for G/L Account: a six digit number that designates the type of revenue or expense.
Fund can mean a Cost Center or WBS Element in the Budget tool.
Call your Management Center with those requests.
Contact your SAP Security Administrator. They will need to request this additional Org Unit via the SAP Account Request (using the HR/Payroll section of your account).
It will need to be changed in the Position section of iForms.
The position master data in the Budget system were held as of November 30 to allow for consistency in budgeting. Run a position report in iForms or contact your HR manager or Management Center to verify that the Org Unit's position list is correct in SAP.
Yes, you can add a new position in the budget and it will create a dummy number. To add a position in SAP, use iForms (Position section).
Yes, but you first need to run the report for a single org unit. Once the data in the report is there, you can then select the filter icon next to the org unit in the header of the report and this will provide the ability to multi-select any of the org units in the hierarchy to which you have authorization.
No, but you can download to Excel and adjust the columns.
In some cases, yes. You will need to right click on the column heading that you want the description for and choose Properties. Under display, choose Key and Text to give you the number and name, Key for just the number and Text for just the name.
Locate the nearest badge reader and use until the badge reader in your area is repaired. Immediately report the badge reader down to the appropriate Help desk.
Yes, an email will be sent to Ad-hoc approvers indicating they have a check request in the Universal Worklist that requires approval.
Send employee to Duke Card Office for a replacement. The employee may need to submit a clocking request if they are unable to record a clocking due to a lost badge.
What should I do if my employee is swiping their badge at a badge reader, but the clockings are not showing on time.?
Duke Hospital departments should contact the API Resource Office at 919-681-2484. Other DUHS entities and University departments shoudl contact Corporate Payroll Services at 919-684-2642.
What action do I take if an employee is swiping at the badge reader, but no clockings are showing on the employee's time card?
The employee's ID badge information may need to be updated in the Time & Attendance system. Each entity should consult their respective HR representatives for assistance. The employee may submit clocking if the pay period closing is imminent. If the pay period locks with no hours on the employee timecard, then the payroll representative will have to submit manual paper time care in order for the employee to be paid.
The time and attendance system is accessed through the Duke@Work portal. Log into work.duke.edu and enter you NetID and password. Once in the system, go to the My Time tab. At the bottom of the page, you will see a link to the Time and Attendance system.
My department has to swipe in and out for lunch and I forgot to swipe in and out. What do I need to do to record my lunch?
If an employee in a department without an automatic lunch misses their lunch swipes, the employee should submit two clocking requests, one for the out swipe and the other for the in swipe associated with the lunch period.
Controllers and Administrators have the ability to reject a time card report. The employee's information is still available for viewing but the employee is not paid from the system.
You may have a filter saved as a default. Once you clear the filter all employees display in the listing.
Supervisors may make edits on the Calendars, Clockings, Exceptions, and Employee Information screens without having to transmit as they switch from one edit screen to another. Transmit sends information for the current edit screen (for example just Calendars). Transmit All sends all edits from for all edit screens.
Red check marks indicate a condition exists preventing the employee's information from processing. This condition must be corrected in order for the employee to be paid. Black check marks alert a condition whereby the employee may not be paid properly, however the employee is still paid.
Supervisors do not have the option to reject an employee's Time Card. They must contact a Time & Attendance Controller or Administrator to reject a time card.
Yes. You can see the pay codes that apply to your time card in the Pay Distribution Card located in the bottom right section of the time card screen (TCS).
A supervisor lock prevents a supervisor from editing any employee within their listing. This is used at the end of the pay period to prevent supervisors from editing information when the payroll staff is attempting to close out the pay period. An individual lock prevents all supervisors from editing the employee. This may be used at any time during the pay period to prevent any changes to an employee's information.
Yes. It is recommended that in most situations, it is appropriate for editors/approvers to address requests for calendars or clockings on a daily basis.
Clockings are collected from the badge readers, TimeCall, and QuickBadge continually. Shortly after the employee submits their time the entry is posted to the system.
No. Editors will have a the ability to change the time card until the hard lockdown occurs. If the time card has been approved, a message will display at the top of the card indicating the timecard is approve. Editing the time card will revert the card back to an unapproved status. The card will need to be approved again for time to pass to payroll.
I'm going to be out of the office on payroll closing, how can I have another supervisor review my employees?
Departments have two options to address when approvers/editors are going to be out of the office. The department can assign multiple approvers/editors to a department and develop a business process for handling absences or approver/editor rights can be forwarded.