About Accounts Payable

Accounts Payable departmental responsibilities include:

  • Setting up and maintaining vendor master data
  • Scanning and processing vendor invoices, check requests, freight and overnight air bills
  • Ensuring payments are issued timely and accurately:
    • In accordance with University policies and procedures
    • Align with Duke purchase order details
  • Ensuring proper tax withholdings from vendor payments
  • Providing direct access to invoice images using SAP transactions
  • Providing effective customer service and partnering with Duke departments and/or vendors to resolve complex issues and invoice exceptions in a timely manner
  • Providing analytic reporting based upon customer requests 
  • Preparing and distributing required tax reporting documents (IRS Forms 1099 and 1042S)
  • Providing training opportunities and outreach to Departmental Accounts Payable Representative, Business Managers as well as individual departments

Contact Information

OFFICE HOURS

Customer Support is available by phone Monday through Friday, from 9:00 a.m. to 4:00 p.m.

Check Pick-Up Hours:

  • Monday: 9:00 a.m. to 4:00 p.m.
  • Wednesday: 9:00 a.m. to 4:00 p.m.
  • Friday: 9:00 a.m. to 12:00 p.m. (Noon)
ADDRESS705 Broad Street, Suite 001
Durham, NC 27705
OFFICE PHONE(919) 684-3112
DUKE CAMPUS BOX104131
CUSTOMER SUPPORT

Current Duke Employees - Submit a customer support request here

External to Duke and Former Duke Employees - Submit a customer support request here

Current Duke Employees with check request related questions - APOnlineCheck@duke.edu