Frequently Asked Questions
Effective July 1, 2010, the Office of Information Technology (OIT) no longer provides detailed bills for landline telephone service. In place of the traditional paper statements, a monthly JV, based on predetermined rates for each type of service, will be processed by the University Budget Office.
While long distance is not “free” to Duke, tracking and billing individual calls is cost prohibitive. As such, the costs for local and long distance service will be bundled into a single rate based on the type of line in service (e.g. VoIP analog, VoIP digital, non-VoIP analog, non-VoIP digital, etc), and posted to new 6982xx general ledger accounts.
- Infrastructure - $14.56
- VOIP Analog - $18.93
- VOIP Digital - $19.56
On the 15th of every month, Cisco generates an invoice for the previous month's usage charges, and sends it to the University Budget Office. Prior to each month end close, the Budget Office will post WebEx charges to the appropriate funding source based on information obtained from Cisco.