Certified Payroll Representative Frequently Asked Questions

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General

  1. How long is the certification program?
  2. How will this Certification benefit me personally?
  3. What are the eligibility requirements of each track?
  4. I am currently in a role at Duke that is not Financial or Payroll related. Can I still register for the Program?
  5. I am eligible. How do I register?
  6. May I complete two tracks at one time?
  7. I want to complete an evaluation but I don't want my instructor to know what I wrote. How do I submit my evaluation anonymously?
  8. Where do I get my certificate?
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Attendance, Disruptions & Length of Program

  1. What happens if I miss the annual update class?
  2. I missed the One Time Test Out Option but I have been at Duke for 20 years. Can I arrange to Test-Out to receive Certification?
  3. What happens if I can't make a class I registered for?
  4. I missed the One Time Test Out Option but I have been at Duke for 20 years. Can I arrange to Test-Out to receive Certification?
  5. I started the Financial Certification Program and then got busy at work. Now I need classes but I can't get in. What do I do?
  6. I started the Financial Certification Program and then had to take a leave of absence to take care of my sick father. Do I have to start over?
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Courses, Exams & Testing Out

  1. How do I Test-Out of a course?
  2. What happens if I miss the annual update class?
  3. I missed the One Time Test Out Option but I have been at Duke for 20 years. Can I arrange to Test-Out to receive Certification?
  4. I need to take the Certification Exam but I don't know when the right one is for my Specialty.
  5. I passed my End of Course Test with 70% competency. Do I have to take the course over again?
  6. I just took Intro to Duke G/L Accounts three months ago and now I want to become Certified. Do I need to take the class again?
  7. How do I decide which electives to take for my Certified Payroll Representative Certification?
  8. I am new to Duke and need to take the Intro to Duke Accounting, Intro to Duke G/L Accounts and SAP Journal Entry courses immediately but I want to become Certified. Do I have to take these courses over again after I pass my six month employment period?
  9. I failed the Certification Exam. What do I do now?
  10. I have been a Department Payroll Representative for 5 years. Do I still have to take all the courses and exams?
  11. Where do I go to take the Certification Exam?
  12. Where do I go to take End of Course exams?
  13. Can I use the notes from class on the Certification Exam?
  14. What happens if I sit for the One Time Test Out certification exam and fail?
  15. I missed the One Time Test Out Option but I have been at Duke for 20 years. Can I arrange to Test-Out to receive Certification?
  16. I have been a Department Payroll Representative for 5 years. Do I still have to take all the courses and exams?
  17. I took Intro to Duke Accounting and Business Processes and Intro to G/L Accounts to get my Financial Systems Specialist certification. Do I have to take them again to get my Certified Payroll Representative certification or my Procure to Pay Certification?
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