Changing Cardholder Profiles

When requesting a change to a cardholder's profile (e.g. increasing/decreasing transaction limits or adding/removing travel or purchasing privileges), the cardholder's Business Manager should submit an e-mail to CorporateCard@duke.edu

• Cardholder's name
• Last four digits of the Corporate Card number
• Department name
• New cardholder profile being requested
• Business reason for the requested change

If the Business Manager reports to the cardholder for whom the request is being made, the cardholder's supervisor must also approve the change to the cardholder's profile. Cardholder profile changes are made within 1 to 2 business days after a complete request is received.