Cardholder Email Notifications and Reminder Emails

In our efforts to support the overall process for managing outstanding corporate card transactions scheduled to be included in untimely postings, Employee Travel and Reimbursement will be reinstating email notifications and reminders for cardholders.

Cardholder notifications will be distributed as follows: 

  • A list of unassigned transactions for the current untimely posting period will be sent on the 1st Wednesday of each month. This process will be in place as of November 2, 2016.
  • Workflow reminders will be sent every 15 business days. This process will be in place as of November 4, 2016.

Outstanding and Untimely Email notifications will continue to be distributed to all others based upon the current schedule.

  • Weekly to TRaC Reps and Initiators
  • Monthly to Business Managers and Management Centers

Thank you for your continued support as we introduce additional business process refinements. Please contact Employee Travel & Reimbursement by email at EmployeeTravel at duke.edu or by phone at 919-668-3877, if you have any questions or need additional information.